Q1. Why not send money home instead of top-ups?
A1. Typical money transfer rates are expensive and minimum transfer values are far more than the Top-up values.
Q2. How long before the recipient's account is credited?
A2. The Account is credited Instantly (Network terms and conditions apply)
Q3. Is the top-up card value for money?
A3. Yes your recipient's airtime account with their local network is credited with the local exchange rate values of our top-up denominations – N.B. top up values applied are subject to exchange rate fluctuations.
Q4. What if there is a problem with topping up the handset?
A4. Please call our 24/7 Customer Service: UK 0203 384 5120, USA 1-800 336 5370, Canada 1-866 636 3083 or email us at info@sochitel.com
Q5. Can I send more than one Top Up to the same number?
A5. Yes! you can send as many Top Ups as you wish.
Q6. Are there any discount for affiliate groups or bulk orders?
A6. Yes! Please send all requests to sales@sochitel.com
